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How to Fix Common Phoscrete Installation Issues

Even with Phoscrete’s user-friendly design, occasional challenges can occur during installation. This guide will help you identify, troubleshoot, and resolve the most common issues to ensure every Phoscrete repair is a success.

1. Phoscrete Sets Too Fast

Observations:

  • Insufficient working time
  • Material hardens in the bucket before placement

Possible Causes:

  • Activator or dry mix is too warm
  • Too much Fast-Set admixture used
  • High ambient or substrate temperature

Solutions:

  • Chill activator jugs to 40°F (5°C) using ice/cooler
  • Store dry mix bags in a cool, shaded area
  • Use Slow-Set admixture if available
  • Mix smaller batches at a time
  • Work quickly and have all tools and site prepared before mixing

 

2. Phoscrete Sets Too Slow or Remains Soft

Observations:

  • Material takes longer than expected to harden
  • Surface remains tacky or soft after recommended set time

Possible Causes:

  • Cold activator or dry mix
  • Not enough Fast-Set admixture
  • Ambient or substrate temperature is very low
  • Expired or compromised material

Solutions:

  • Warm activator in hot water (do not boil) before mixing
  • Store dry mix indoors above 50°F (10°C)
  • Add recommended amount of Fast-Set admixture
  • Verify material is within shelf life and properly stored
  • Increase mixing time in cold weather

 

3. Material is Lumpy or Poorly Mixed

Observations:

  • Dry clumps or streaks in the mix
  • Inconsistent texture

Possible Causes:

  • Inadequate mixing time
  • Incorrect mixing tools
  • Partial kits used (not recommended)

Solutions:

  • Always use a heavy-duty drill with a paddle or auger
  • Mix for at least 1 minute (F1) or 2 minutes (F3), scraping bucket sides
  • Only mix full kits (do not split bags/jugs)
  • Add dry mix gradually while mixing

 

4. Poor Bond to Substrate / Delamination

Observations:

  • Repair peels, lifts, or separates from concrete
  • Hollow sound when tapped

Possible Causes:

  • Substrate was wet, dusty, contaminated, or not properly prepared
  • Slurry residue from saw-cutting not removed
  • Substrate was not dry

Solutions:

  • Ensure substrate is clean, dry, and sound
  • Remove all dust, debris, oil, and slurry before placement
  • Use a propane torch to dry and burn off stubborn contaminants
  • Perform a "glove test"—wipe the surface with a gloved finger; if any residue transfers, keep cleaning

 

5. Cracking or Shrinkage

Observations:

  • Visible surface cracks
  • Edges pull away from substrate

Possible Causes:

  • Placing Phoscrete on moving or unsound substrate
  • Excessive feather edges instead of saw-cut boundaries
  • Placing in thick lifts without proper technique
  • Underlying substrate movement or reflective cracking

Solutions:

  • Saw-cut edges and avoid feather finishes
  • Place in lifts for deep repairs, blend each lift well
  • Ensure substrate is stable and properly prepared
  • Re-establish all control joints

 

6. Finish Quality Issues (Rough, Uneven, or Sticky Surface)

Observations:

  • Surface is difficult to smooth
  • Material sticks to tools or gloves

Possible Causes:

  • Not enough Endure in the mix (F3 only)
  • Tools/gloves not dampened
  • Waiting too long to finish after placement

Solutions:

  • Wipe tools and gloves with water (shake off excess)
  • Finish promptly after placement
  • Apply Phoscrete Endure as directed for F3 products
  • For best results, finish in cooler conditions if possible

 

Quick Reference Table

troubleshooting

 

Need More Help?

Contact your Phoscrete Sales Engineer or call our main office at 561-420-0595 for custom mixing guides, on-site training, or to troubleshoot a tricky job.

For more technical guidance, view the full installation guides data page.

You can also use the live chat on our website or fill out the contact form below.